mindspa.online@gmail.com

+919846132022 , +971508172053

Terms & Conditions

Service Agreement:
By accessing and using Mindspa Online Counseling Services, you agree to abide by these terms and conditions.

Confidentiality:
All information shared during counseling sessions is strictly confidential. Mindspa ensures the highest level of privacy and compliance with applicable laws.

Professional Conduct:
Our counselors adhere to ethical guidelines. Any inappropriate behavior or violation of professional conduct will result in immediate termination of services.

User Responsibilities:
Users are responsible for providing accurate information and ensuring a suitable environment for counseling sessions. Mindspa is not liable for any issues arising from inaccurate information or interruptions.

Appointment Cancellation/Rescheduling:
Clients must provide 24 hours' notice for session cancellations or rescheduling. Failure to do so may result in a cancellation fee.

Payment and Fees:
Services are subject to fees as outlined in our fee schedule. Payment is due prior to the commencement of each session.

Refund Policy:
Refunds are only issued under exceptional circumstances, determined at the discretion of Mindspa. Refund requests must be submitted in writing.

Termination of Services:
Mindspa reserves the right to terminate services if a client poses a risk to themselves, others, or if there is a violation of these terms and conditions.

Technical Issues:
Mindspa is not responsible for technical issues on the user's end, such as internet connectivity or hardware problems, that may affect the quality of the counseling session.

Emergency Situations:
In case of emergencies, users are advised to contact local emergency services. Mindspa counselors are not equipped to provide immediate assistance in crisis situations.

Intellectual Property:
All content and materials provided by Mindspa are protected by intellectual property laws and are for personal use only. Reproduction or distribution without permission is prohibited.

Governing Law:
These terms and conditions are governed by the laws of [jurisdiction], and any disputes shall be resolved through arbitration in accordance with [arbitration rules].

By using Mindspa Online Counseling Services, you acknowledge that you have read, understood, and agreed to these terms and conditions. Mindspa reserves the right to update or modify these terms at any time without prior notice. It is the user's responsibility to review the terms regularly.